By accessing or using the Services, you confirm that you have read, understood, and agreed to these Terms of Use. If you do not agree, you must discontinue use of the Services immediately.

You can contact us at support@matz.app or by mail at 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman 4848, United Arab Emirates.

1. Our Services

The information provided through the Services is intended for general educational use. The Services are not intended for distribution to, or use by, any person or entity in any jurisdiction where such distribution or use would be contrary to law or regulation or that would subject us to registration requirements within that jurisdiction. Persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.

The Services are not tailored to comply with industry-specific regulations such as the Health Insurance Portability and Accountability Act (HIPAA), the Federal Information Security Management Act (FISMA), or any other regulated framework unless expressly stated by us in writing. If your interactions are subject to such laws, you may not use the Services in a way that would cause us to become subject to those laws.

2. Intellectual Property Rights

Our Intellectual Property

We are the owner or licensee of all intellectual property rights in the Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, trademarks, service marks, and logos contained in the Services (the “Content” and the “Marks”). The Content and Marks are protected by copyright, trademark, and other intellectual property laws around the world.

Some materials available through the Services, including images, graphics, audio, music, and other media, may be licensed from third-party providers under valid commercial licenses. Such materials remain subject to their respective intellectual property protections and may not be reused, redistributed, or exploited outside the Services without appropriate permission.

Your Use of the Services

Subject to your compliance with these Terms, including the Prohibited Activities section below, we grant you a non-exclusive, non-transferable, revocable license to:

• access the Services; and
• download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial educational use.

Except as expressly permitted in these Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, licensed, sold, or otherwise exploited for any commercial purpose without our prior written permission.

Your Submissions and Contributions

Please review this section and the Prohibited Activities section carefully. If you send us ideas, feedback, suggestions, feature requests, or other information regarding the Services (“Submissions”), you agree that we may use and share those Submissions for any lawful purpose without acknowledgement or compensation to you.

3. User Representations

By using the Services, you represent and warrant that:

• all registration information you submit will be true, accurate, current, and complete;
• you will maintain the accuracy of such information and promptly update it as necessary;
• you have legal capacity and agree to comply with these Terms;
• if you are under the age of majority in your jurisdiction, you have received parental or guardian permission to use the Services and are supervised as required by applicable law;
• you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise, except as permitted for standard search engine indexing or as authorized by us; and
• your use of the Services will not violate any applicable law or regulation.

If you provide information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any current or future use of the Services.

4. User Registration

You may be required to register to use certain features of the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

We may accept payment through methods such as Visa, Mastercard, and app store billing, including in-app purchases. You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Services.

We reserve the right to correct any pricing errors or mistakes even if we have already requested or received payment. We may also refuse any order placed through the Services and, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

6. Subscriptions

Billing and Renewal

Your subscription may continue and automatically renew unless canceled. You consent to recurring charges on a recurring basis without requiring prior approval for each charge, until you cancel through the applicable platform. The length of your billing cycle may be monthly or another cycle made available by us.

Cancellation

Users may cancel their subscription at any time through their app store account settings, such as Apple App Store or Google Play Store. Refunds and billing matters are handled in accordance with the applicable app store’s policies. Subscription cancellation typically takes effect at the end of the current paid term.

Freemium Access

MatzApp may offer free access to certain features for an unlimited period. Premium features, advanced tools, or additional content may require a paid subscription or in-app purchase.

Fee Changes

We may, from time to time, make changes to subscription fees or pricing. Where required, we will communicate material pricing changes to you in accordance with applicable law or platform requirements.

7. Software

We may include software for use in connection with the Services. If software is accompanied by an end user license agreement (“EULA”), the terms of that EULA will govern your use of the software. If no separate EULA is provided, we grant you a limited, non-exclusive, revocable, personal, and non-transferable license to use the software solely in connection with the Services and in accordance with these Terms.

Any software and related documentation is provided “AS IS” without warranty of any kind. You may not reproduce or redistribute any software except as permitted by the EULA or these Terms.

8. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us.

As a user of the Services, you agree not to:

• systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
• trick, defraud, or mislead us or other users, especially in an attempt to learn sensitive account information such as passwords;
• circumvent, disable, or otherwise interfere with security-related features of the Services;
• disparage, tarnish, or otherwise harm us or the Services;
• harass, abuse, or harm another person, including through bullying or threatening conduct;
• make improper use of our support services or submit false reports of abuse or misconduct;
• use the Services in a manner inconsistent with applicable laws or regulations;
• engage in unauthorized framing of or linking to the Services;
• upload or transmit viruses, Trojan horses, worms, bots, harmful code, or any other material that interferes with uninterrupted use of the Services;
• engage in any automated use of the system such as using scripts, bots, scraping tools, or data mining tools without authorization;
• delete copyright or proprietary rights notices from any Content;
• impersonate another user or person or use the username of another user;
• upload any material that acts as a passive or active information collection or transmission mechanism such as spyware, web bugs, cookies, or other similar devices;
• interfere with, disrupt, or create an undue burden on the Services or the networks connected to the Services;
• attempt to bypass measures designed to prevent or restrict access to the Services;
• copy, adapt, decompile, disassemble, reverse engineer, or attempt to derive source code from the software comprising the Services, except as expressly permitted by law;
• use the Services as part of any effort to compete with us or for any revenue-generating endeavor or commercial enterprise without authorization;
• use the Services to advertise or offer to sell goods and services;
• sell or otherwise transfer your profile or account;
• attempt to hack, disrupt, or interfere with the platform’s functionality or security;
• attempt to manipulate scores, rewards, badges, rankings, or gamification systems; or
• upload harmful, abusive, illegal, or inappropriate content.

9. User Generated Contributions

The Services may invite you to chat, contribute to message boards, online forums, share progress, submit questions, or otherwise provide content and materials to us or through the Services, including text, writings, audio, photographs, graphics, comments, suggestions, personal information, or other material (collectively, “Contributions”). Contributions may be visible to other users and through third-party websites or services.

Any Contribution you submit may be treated in accordance with our Privacy Policy. When you create or make available any Contributions, you represent and warrant that:

• the creation, distribution, transmission, public display, and your use of your Contributions do not and will not infringe the proprietary rights of any third party;
• you are the creator and owner of, or have the necessary licenses, rights, consents, releases, and permissions to authorize us and other users to use your Contributions as contemplated by the Services and these Terms;
• you have the written consent, release, or permission of every identifiable individual person in your Contributions to use their name or likeness if applicable;
• your Contributions are not false, inaccurate, or misleading;
• your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation;
• your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable;
• your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone;
• your Contributions do not violate any applicable law or regulation; and
• your Contributions do not otherwise violate these Terms.

10. Contribution License

By posting Contributions to any part of the Services, you automatically grant, and represent and warrant that you have the right to grant, to us a non-exclusive, worldwide, unrestricted, royalty-free, fully paid, transferable, sublicensable license to host, use, copy, reproduce, disclose, publish, distribute, archive, store, display, perform, and process such Contributions for the purpose of operating, marketing, improving, and providing the Services, subject to our Privacy Policy and applicable law.

This license includes our use of your name, company name, franchise name, trademarks, service marks, trade names, logos, and personal and commercial images you provide, where reasonably necessary for the Services or related promotion.

We have the right, in our sole discretion, to edit, redact, or otherwise change any Contributions, to recategorize Contributions, and to pre-screen or delete Contributions at any time and for any reason without notice. We have no obligation to monitor Contributions.

11. Mobile Application License

Use License

If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App strictly in accordance with these Terms and any applicable app store usage rules.

You shall not, except as permitted by law:

• decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App;
• make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App;
• violate any applicable laws, rules, or regulations in connection with your access or use of the App;
• remove, alter, or obscure any proprietary notice posted by us or our licensors;
• use the App for any revenue-generating endeavor or commercial enterprise not authorized by us;
• make the App available over a network or other environment permitting access or use by multiple devices or users at the same time except as expressly permitted;
• use the App to send automated queries, spam, or other unsolicited commercial communications; or
• use our proprietary information or interfaces in the design, development, manufacture, licensing, or distribution of applications, accessories, or devices for use with the App.

Apple and Android Devices

The following terms apply when you use the App obtained from the Apple App Store or Google Play (each an “App Distributor”). You acknowledge that these Terms are concluded between you and us, and not with the App Distributor. The App Distributor has no obligation to furnish any maintenance or support services for the App except as required under applicable law. In the event of any failure of the App to conform to an applicable warranty, you may notify the relevant App Distributor, and the App Distributor may refund the purchase price, if any, paid for the App to the maximum extent permitted by its policies. To the maximum extent permitted by law, the App Distributor will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to a warranty remain our responsibility subject to these Terms.

12. Social Media

As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers, including social platforms or identity providers (“Third-Party Accounts”), either by providing your Third-Party Account login information through the Services or by allowing us access to your Third-Party Account as permitted under the applicable terms governing your use of each Third-Party Account.

You represent that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account without breach of the terms governing your use of that account and without obligating us to pay fees or making us subject to usage limitations imposed by the third-party service provider.

By granting us access to any Third-Party Accounts, you understand that we may access, make available, and store content from your Third-Party Account so that it is available on and through the Services via your account. Depending on the Third-Party Account, we may not receive additional information if you adjust your privacy settings on that account. Your relationship with third-party service providers is governed solely by your agreements with them.

13. Third-Party Websites and Content

The Services may contain links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, software, hosted files, or other content originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked by us for accuracy, appropriateness, or completeness.

We are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, reliability, privacy practices, policies, or other materials of Third-Party Websites or Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement by us.

The Services also rely on third-party infrastructure, hosting providers, storage services, content delivery systems, and technology platforms to operate. We are not responsible for outages, disruptions, unavailability, or performance limitations caused by third-party services beyond our reasonable control.

If you decide to leave the Services and access Third-Party Websites or use or install any Third-Party Content, you do so at your own risk, and you should review the applicable terms and privacy policies of those third parties. You agree that we do not endorse products or services offered on Third-Party Websites and you will hold us harmless from any harm caused by your purchase of such products or services or by your exposure to Third-Party Content.

14. Services Management

We reserve the right, but not the obligation, to:

• monitor the Services for violations of these Terms;
• take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms;
• refuse, restrict access to, limit the availability of, or disable Contributions or any portion thereof in our sole discretion;
• remove from the Services or otherwise disable files and content that are excessive in size or burdensome to our systems; and
• otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

15. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy: https://matz.app/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms. The Services are hosted and operated using infrastructure and service providers that may involve international data processing depending on the services used.

16. Copyright Notice and Policy

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes your copyright, you may notify our designated copyright contact using the information below. We may remove or disable access to content alleged to be infringing and may terminate repeat infringers where appropriate.

Designated Copyright Contact
Mathew Alexander
Maxoai FZE LLC
26th Floor, Amber Gem Tower
Sheikh Khalifa Street
Ajman 4848
United Arab Emirates
Email: legal@maxo.ai

To help us process a complaint, your notice should include sufficient details to identify the copyrighted work, the allegedly infringing material, your contact information, and a statement that you have a good-faith belief that the disputed use is not authorized.

17. Term and Termination

These Terms remain in full force and effect while you use the Services. Without limiting any other provision of these Terms, we reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services to any person for any reason or no reason, including for breach of any representation, warranty, covenant, or applicable law. We may terminate your use or participation in the Services or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of that third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action.

18. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason in our sole discretion. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We cannot guarantee the Services will be available at all times. We may experience hardware, software, network, storage, third-party service, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors.

Version 3 update: Where required, we will notify users of material updates to these Terms in accordance with our notification practices, including by email or in-app notice where appropriate. Security updates, bug fixes, operational adjustments, or changes required by law or court order may take effect immediately when necessary.

Nothing in these Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith, except as required by applicable law.

19. Governing Law

These Terms are governed by and defined following the laws of the United Arab Emirates. Maxoai FZE LLC and you irrevocably consent that the laws of the United Arab Emirates shall have exclusive jurisdiction to interpret these Terms, subject to the dispute resolution section below.

20. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a “Dispute”), the parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Informal negotiations commence upon written notice from one party to the other.

Binding Arbitration

If the parties are unable to resolve a Dispute through informal negotiations, the Dispute shall be finally and exclusively resolved by binding arbitration in Dubai, United Arab Emirates. The language of the arbitration shall be English. The arbitration shall be conducted before one (1) arbitrator. The governing law of these Terms remains the substantive law of the United Arab Emirates.

Restrictions

The parties agree that any arbitration shall be limited to the Dispute between the parties individually. To the fullest extent permitted by law, no arbitration shall be joined with any other proceeding, no Dispute shall be arbitrated on a class-action basis, and no Dispute shall be brought in a purported representative capacity on behalf of the general public or other persons.

Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief for alleged unlawful use of intellectual property, unauthorized access, piracy, invasion of privacy, or similar matters where such relief is appropriate.

21. Corrections

There may be information in the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information in the Services at any time, without prior notice.

22. Disclaimer

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR APPLICATIONS LINKED TO THE SERVICES. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT OR MATERIALS, PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES, ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR DATA, ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, ANY BUGS OR HARMFUL CODE TRANSMITTED THROUGH THE SERVICES, OR ANY ERRORS OR OMISSIONS IN ANY CONTENT OR MATERIALS.

MatzApp is an educational support platform and not a substitute for formal teaching, professional educational evaluation, or school-administered academic advice. Users should exercise judgment and verify important information independently.

Educational Purpose; No Medical or Clinical Use

The cognitive training exercises, brain games, and educational activities available through the Services (including features sometimes described as “brain training,” “mental fitness,” or similar terms) are provided solely for educational, entertainment, and general wellness purposes.

While certain features may reference scientific research or cognitive theories, the Services are not intended to diagnose, treat, cure, or prevent any medical, psychological, neurological, or learning condition. The Services do not constitute medical, therapeutic, or professional advice.

Individual results may vary, and users should not rely on the Services as a substitute for professional medical, psychological, educational, or clinical guidance. If you have concerns about cognitive, learning, or health conditions, you should consult a qualified professional.

23. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION SHALL AT ALL TIMES BE LIMITED TO THE LESSER OF (A) THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING, OR (B) USD 100.

24. Indemnification

You agree to defend, indemnify, and hold harmless us, including our subsidiaries, affiliates, and all respective officers, agents, partners, employees, and contractors, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, arising out of or relating to:

• your Contributions;
• your use of the Services;
• your breach of these Terms;
• your violation of the rights of a third party, including intellectual property rights or privacy rights; or
• any harmful act toward another user of the Services with whom you connected through the Services.

25. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform routine measures intended to safeguard data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

You agree that we shall have no liability to you for any loss or corruption of any such data, except to the extent liability cannot be excluded under applicable law.

26. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

You agree to the use of electronic signatures, contracts, orders, and records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services. You waive any rights or requirements under any laws in any jurisdiction that require an original signature or delivery or retention of non-electronic records, to the extent permitted by law.

27. Miscellaneous

These Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms does not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law.

We may assign any or all of our rights and obligations to others at any time. We are not responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity and enforceability of the remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us by these Terms or use of the Services. You agree that these Terms will not be construed against us by virtue of having drafted them. You waive any defenses based on the electronic form of these Terms and the lack of signing by the parties.

28. Community Guidelines

Users agree to follow respectful and appropriate behavior while using MatzApp. Users may not post or share content that is abusive, offensive, harmful, illegal, misleading, or inappropriate for students. We reserve the right to moderate, review, or remove content that violates these guidelines.

29. Consequences of Breaching the Terms

If a user violates these Terms, we may take action including issuing warnings, removing content, restricting features, suspending, or permanently terminating accounts. We reserve the right to take necessary action to protect users and the integrity of the platform.

30. Removal of User-Generated Contributions

We reserve the right to remove, edit, or restrict any user-generated content that violates these Terms, community guidelines, applicable law, or platform safety requirements. We may also remove content at our discretion to maintain a safe and appropriate learning environment.

31. Social Media Sharing

MatzApp may allow users to share achievements, badges, and other content on third-party social media platforms. Users are solely responsible for what they share externally. We are not responsible for how third-party platforms use, display, or process such content, and users should review the privacy policies and terms of those platforms before sharing.

32. AI-Generated Content Disclaimer

MatzApp may provide explanations, suggestions, questions, or learning assistance using artificial intelligence technologies, including third-party model providers, routing services, and supporting infrastructure. Available models and providers may change from time to time, and users may be able to select among supported models where such functionality is made available. AI-generated content may sometimes contain inaccuracies, omissions, or contextual errors. Users should independently verify important answers and should not rely solely on AI-generated content. We are not responsible for outcomes resulting from reliance on such content.

33. Contact Us

If you have a complaint regarding the Services or need more information, please contact us:

Maxoai FZE LLC, for MatzApp
26th Floor, Amber Gem Tower
Sheikh Khalifa Street
Ajman 4848
United Arab Emirates
Email: support@matz.app