What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect purchased or public-source personal information from third parties, although we may receive profile information from social login providers if you choose to use them.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by visiting https://matz.app/contact or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

1. What information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect may include the following:

• names
• email addresses
• usernames
• passwords
• contact or authentication data
• parent or guardian contact details (where applicable)

Sensitive information. We do not process sensitive information.

Payment data. We may collect data necessary to process your payment if you choose to make purchases, such as information associated with the payment method used. All payment data is handled and stored by Apple App Store (Apple Inc.), Google Play (Google LLC), and Stripe, Inc. You may find their privacy notice links here: Apple, Google, and Stripe.

We use third-party payment processors to handle payments securely. Payments made through mobile applications are processed by platform providers such as Apple App Store and Google Play. We may also use third-party payment providers such as Stripe for web-based transactions. We do not store or process full payment card details on our servers. Payment information is processed directly by the applicable payment provider in accordance with their privacy policies and security standards.

Social media login data. We may provide you with the option to register using your existing social media account details, such as your Facebook or Google account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called How do we handle your social logins?

Application data

If you use our application, we may also collect the following information if you choose to provide us with access or permission:

• Mobile device data. We automatically collect device information, such as your mobile device ID, model and manufacturer, operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model, internet service provider and/or mobile carrier, and Internet Protocol (IP) address.
• Push notifications. We may request to send you push notifications regarding your account or certain features of the application. If you wish to opt out from receiving these types of communications, you may turn them off in your device settings.

This information is primarily needed to maintain the security and operation of our applications, for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity, but may include device and usage information such as:

• Log and usage data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activity in the Services.
• Device data. Information about your computer, phone, tablet, or other device you use to access the Services, including IP address, browser type, hardware model, operating system, and system configuration information.
• Location data. Information about your device location based on IP address or similar technology.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://matz.app/cookie-policy.

Google API. Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

2. How do we process your information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• to facilitate account creation and authentication and otherwise manage user accounts
• to deliver and facilitate delivery of services to the user
• to respond to user inquiries and offer support to users
• to send administrative information to you
• to request feedback
• to protect our Services
• to identify usage trends
• to save or protect an individual’s vital interest
• personalization of educational content by analyzing user learning activity, engagement patterns, quiz performance, and interaction data to improve the learning experience and tailor educational content, exercises, and recommendations to individual users

3. What legal bases do we rely on to process your personal information?

In short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, this section applies to you. The GDPR and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases:

• Consent. We may process your information if you have given us permission to use your personal information for a specific purpose.
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
• Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, such as analyzing how our Services are used so we can improve them, diagnosing problems and/or preventing fraudulent activities, understanding how users use our products and services so we can improve user experience, and improving learning outcomes and platform effectiveness.
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.

If you are located in Canada, this section applies to you. We may process your information if you have given us specific permission (express consent) to use your personal information for a specific purpose or in situations where your permission can be inferred (implied consent), or where applicable law otherwise permits such processing without consent.

4. When and with whom do we share your personal information?

In short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, consultants, and other third-party service providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties designed to help safeguard your personal information.

The categories of third parties we may share personal information with are as follows:

• AI Platforms
• Cloud Computing Services
• Communication & Collaboration Tools
• Data Analytics Services
• Data Storage Service Providers
• Performance Monitoring Tools
• Sales & Marketing Tools
• Social Networks
• Testing Tools
• User Account Registration & Authentication Services
• Website Hosting Service Providers
• Retargeting Platforms

We may also need to share your personal information in the following situations:

• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Offer wall. Our application may display a third-party-hosted offer wall. Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for acceptance and completion of an advertisement offer. If and when this is used, a unique identifier may be shared with the offer wall provider in order to prevent fraud and properly credit your account.

5. Do we use cookies and other tracking technologies?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, tailor advertisements to your interests, or send abandoned shopping cart reminders depending on your communication preferences.

To the extent these online tracking technologies are deemed to be a “sale”/”sharing” under applicable US state laws, you can opt out by submitting a request as described below under Do United States residents have specific privacy rights?

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://matz.app/cookie-policy.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

6. Do we offer artificial intelligence-based products?

In short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, “AI Products”). These tools are designed to enhance your experience and provide innovative solutions.

Use of AI technologies

We provide the AI Products through third-party service providers, including third-party AI service providers via model routing platforms (for example, OpenRouter and similar services). Your inputs, outputs, and personal information may be shared with and processed by these AI service providers to enable your use of our AI Products.

Our AI products

Our AI Products are designed for the following functions:

• AI applications
• AI insights
• natural language processing
• text analysis
• AI document generation
• AI predictive analytics

How we process your data using AI

Any personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third-party providers. This helps ensure appropriate security and safeguards for your personal information.

How to opt out

To opt out, you can:

• log in to your account settings and update your user account
• choose not to use AI-powered features or select alternative models where available
• contact us using the contact information provided

7. How do we handle your social logins?

In short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public.

8. Is your information transferred internationally?

In short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States, Singapore, and India. Regardless of your location, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information, including facilities in the United States, Singapore, India, and other countries.

If you are a resident in the EEA, UK, or Switzerland, then these countries may not necessarily have data protection laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

European Commission’s Standard Contractual Clauses

We have implemented measures to protect your personal information, including by using the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers, where required. Further details can be provided upon request.

9. How long do we keep your information?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. In general, no purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. How do we keep your information safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

11. What are your privacy rights?

In short: Depending on your state of residence in the US or in some regions such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you may have rights that allow you greater access to and control over your personal information.

In some regions, you may have rights under applicable data protection laws to request access, obtain a copy, request rectification or erasure, restrict processing, object to processing, request data portability, or request human review where solely automated decisions have legal or similarly significant effects.

If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

Opting out of marketing and promotional communications

You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails that we send, by managing communication preferences through account settings where available, or by contacting us.

Account information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• log in to your account settings and update your user account
• contact us using the contact information provided
• submit requests through our in-app support tools where available

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases, although we may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at privacy@matz.app.

12. Controls for Do-Not-Track features

Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked.

13. Do United States residents have specific privacy rights?

In short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have rights to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information, and in some cases opt out of certain processing.

Categories of personal information we collect

Category	Examples	Collected
Identifiers	Contact details such as real name, alias, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.	Yes
California Customer Records statute information	Name, contact information, education information, and financial information.	Yes
Protected classification characteristics under state or federal law	Gender, age, date of birth, and demographic data.	Yes
Commercial information	Transaction information, purchase history, and payment information.	Yes
Biometric information	Fingerprints and voiceprints.	No
Geolocation data	Device location.	Yes
Audio, electronic, sensory, or similar information	Images and audio, video, or call recordings created in connection with business activities.	No
Professional or employment-related information	Business contact details, work history, and professional qualifications.	No
Education information	Student records and directory information.	Yes
Inferences drawn from collected personal information	A profile reflecting an individual’s preferences and characteristics.	Yes
Sensitive personal information	As defined by applicable law.	No

We may also collect personal information outside of these categories through interactions such as receiving help through our customer support channels, participation in customer surveys or contests, and facilitation in the delivery of our Services and responses to inquiries.

We will use and retain the collected personal information as needed to provide the Services, generally for as long as the user has an account with us.

How we use and share personal information

We may disclose your personal information with our service providers pursuant to written contracts. We may use your personal information for our own business purposes, such as for internal research for technological development and demonstration. This is not considered to be “selling” your personal information.

We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed personal information for business purposes to the categories of third parties listed in the section When and with whom do we share your personal information?

Your rights

You may have rights to know whether we are processing your personal data, access your personal data, correct inaccuracies, request deletion, obtain a copy of data you previously shared with us, and opt out of certain profiling or targeted advertising activities where applicable.

Depending on the state where you live, you may also have the right to access categories of personal data being processed, obtain a list of categories of third parties to which personal data was disclosed, obtain a list of specific third parties in some states, and review or question profiling practices.

How to exercise your rights

To exercise these rights, you can contact us by visiting https://matz.app/contact, by emailing us at support@matz.app, or by referring to the contact details at the bottom of this document.

We may need to verify your identity before processing your request. If you submit the request through an authorized agent, we may need additional information and written permission from you.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at privacy@matz.app. We will inform you in writing of any action taken or not taken in response to the appeal.

California “Shine the Light” law

California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information, if any, we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared such personal information in the immediately preceding calendar year.

14. Do we make updates to this notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

15. How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at privacy@matz.app or contact us by post at:

Maxoai FZE LLC
26th Floor, Amber Gem Tower
Sheikh Khalifa Street
Ajman 4848
United Arab Emirates

16. How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please visit https://matz.app/contact.